World-class expertise and support
Calypso Networks Association is supported by a world-class team of experts with extensive knowledge and experience across the transport and mobility sector. The CNA team can provide strategic support and expert guidance on industry best practice, aligned to local, regional, national or global ticketing requirements.
CNA’s expert team is also available to support and educate organisations which wish to learn more about the benefits of adopting Calypso as an open standard ticketing framework.
If you would like further information about the strategic support offered by CNA, you can get in touch with the team here.
CLUB « Security and Quality of Service of Ticketing Information Systems using the Calypso standard”
CNA has established a body dedicated to analyzing the security and quality of service of ticketing information systems that are based on Calypso. The Club is open only to ticketing system managers (mainly transport authorities and operators).
The issues addressed concern the Ticketing Information System as a whole, and not only those related to the Calypso protocol for data exchange between card and reader. For example, topics taken in charge by the Club are attempted fraud in remote reloading or in the sequencing of payment/reloading sequences, problems of incompatibility between cards/phones and validators, problems of duplicate transactions, etc.
The missions of the Club are ensured by experts made up of staff made available by CNA, with technical skills on Calypso and on the operation of a TIS, as well as IS security experts with the required qualifications for these missions. The three main missions of the Club are:
- Collection of all operating anomalies, security problems and frauds reported by member networks + monitoring.
- Analysis of anomalies and frauds, and proposal of remedies in the short term (reaction measures) and in the longer term (prevention measures and sustainable solutions).
- Organization of exchanges with the manufacturers concerned and all the transport authorities and operators.
The fare charged depends on the importance of the transport network concerned. This importance is determined according to the number of annual public transport trips provided by the network concerned (according to the network’s declaration).
These rates correspond to a one-year subscription to the Calypso-based ticketing system security and quality of service analysis.
What do our members say about CNA
RATP Smart Systems was a pioneer in implementing Keyple in a major project involving some 1500 terminals rolled out in the Paris Region.
Time was critical and although Keyple was chosen to ease the integration of Calypso in contactless terminals, support was required, all the more as this was the first major implementation of Keyple which incurred teething issues for obvious reasons.
The support we received from CNA was invaluable. Not only was their level of expertise second to none but the amount of support they provided and their responsiveness was truly outstanding.
Casa Transport, the leading authority for transport within Casablanca and the wider region, needed to establish an efficient intermodal public transport network through the tramway, the BHNS and the bus networks.
Ticketing interoperability was fundamental for this public transport offer. In order to ensure the openness and interoperability of our selected systems and equipment, Casa Transport contacted Calypso Networks Association for support.
CNA evaluated the technology to ensure it was truly interoperable and could provide a sustainable framework that can evolve in accordance with CNA’s open standards guidelines. This project was delivered successfully and to the full satisfaction of Casa Transport.
