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Beyond its original function of collecting revenues from transport, ticketing is now considered as the armed wing of Mobility as a Service, known by the acronym of MaaS. Ticketing must enable mobility services to be combined and offer passengers a seamless, end-to-end, easily accessible transport offer.

Yet this new ambition of ticketing will only be achieved if systems are well designed and highly scalable. This is indeed a major challenge: with streams of new requirements flowing in, linked in particular to MaaS, the need for ticketing systems to be flexible has never been so great. Yet ticketing systems, which are sometimes subject to vendor-locking do not always provide the appropriate solutions to this challenge.

The purpose of this document is to highlight best practices to help ticketing systems reach their target qualities and performance, and to be a tool in the hands of transport authorities and operators to implement their mobility policies.

Come predisporre la propria soluzione di ticketing grazie alla gara per l’acquisto di dispositivi

Guida alla predisposizione dei documenti di gara per acquisto dispositivi carte e NFC per soluzioni di ticketing e mobile ticketing basati su standard Calypso

I principali requisiti per la predisposizione di un bando di gara per carte contactless, sistemi e terminali di mobile ticketing NFC garantendone compatibilità e scalabilità. Una gara pubblica deve consentire una concorrenza aperta e leale per tutti i produttori.

Questo documento è stato scritto in conformità con i principi dei codici francesi sugli appalti pubblici e può quindi essere utilizzato come guida per la redazione dei bandi di gara.

Questo documento è scritto da CNA, libero da copyright e può essere utilizzato liberamente in tutto o in parte.

Mobility-as-a-Service (MaaS) aims to connect passengers with integrated public transport options from the first mile to last.
By blending both public and private mobility offerings, transport authorities and operators can create a unified, complementary network based on truly open standards.

At CNA, we know that achieving a common ticketing experience across modes of transport is complex, and currently very fragmented, lacking seamless and reliable integration.

Download this guide to discover the three key steps that transport authorities need to consider, to enable a successful, integrated public transport network that is truly open.