Q&A: Getting to know CNA General Secretary, Ralph Gambetta
- By Chaix Manon
In our latest Q&A blog, we speak to Ralph Gambetta about his role as CNA General Secretary, discussing the important role that CNA’s partnerships with global institutions play in enhancing the transport ticketing ecosystem, fostering sustainable, reliable and secure technology based on open standards.
I’d also like to highlight our work with NFC Forum, which, like CNA, is a community-led organisation, focused on technical specifications and the future of NFC technology. Our joint focus is on how to expand NFC infrastructure to provide passengers with secure and seamless end-to-end ticketing services, particularly in support of emerging mobility-as-a-service (MaaS) solutions.4. What aspect(s) of CNA’s collaborative activity are you particularly proud of, so far? One of the main goals of CNA is to directly link and connect Calypso technology with the stakeholders that it serves. Our partnerships with organisations such as UITP and Codatu, and our active role in the STA, allow us to create a common link between mobility providers and reshape the perception of ticketing on a wider scale. One of the ways we are currently doing this is by encouraging and engendering innovative MaaS solutions. Integrating multiple transportation modes into one ticketing system presents a number of complex challenges around revenue sharing, tariffs and scalability. An effective MaaS solution must seamlessly blend public and private mobility offerings, creating a unified, complementary network. To achieve this, operators must be willing to securely share data to enable joined-up ticketing approaches across a multimodal mobility offering that meets the needs of all users. I’m proud that CNA is facilitating these conversations by bringing together stakeholders from throughout the transit ecosystem to create open standards that provide the interoperability and security needed for seamless MaaS solutions to take off. Ultimately, passengers deserve a seamless, simple, joined-up mobility experience from the first step to the last. That’s what we’re working toward. And speaking of the future, I’m proud and confident that we are already preparing the ground for the next generation of Calypso people. This year we celebrate 20 years of CNA, and so many of us have been involved in this journey throughout these two decades, but the life of Calypso will endure beyond all of us. This expertise, passion, and commitment to innovative thinking will certainly live on in future evolutions, as Calypso continues to drive the future of mobility, based on open standards. 5. What is your vision for the future of CNA and mobility? What do you hope CNA’s partnerships will achieve? CNA provides innovative technological solutions based on open standards. Calypso technology was established by an EU-wide partnership in the late 1990s focusing on integrated ticketing for public transport, but as the mobility landscape has evolved, so too has CNA. Our focus has extended beyond providing mobility within cities to consider how we can create seamless travel between not just different cities, but different countries too. We’re also exploring how we can integrate more use cases to Calypso technology. For example, in Poland and Germany, Calypso technology is now being used for carparking, creating integrated park and ride systems that encourage people to use public transport in more built-up areas, even if they do not live within walking distance of a transit hub. Our focus also extends well beyond Europe. A prime example of this is our growing partnership with Codatu, where we’ve been able to extrapolate many of our learnings from successful deployments in Europe and South America to support cutting-edge ticketing deployments in Africa that place interoperability and the user experience at the heart of mobility networks. As these new deployments continue to flourish, at the heart of it all remains that key belief in open standards. Standards that are developed and maintained for the ticketing community by the ticketing community, facilitating interoperability and data exchange between networks to ensure that all stakeholders can work together to create enhanced mobility solutions. And by leveraging open source technologies like Eclipse Keyple to implement open standards, PTOs and PTAs can develop these interoperable systems without surrendering control over their ticketing, while guaranteeing simplicity for users.